This two part certification package is designed to prepare students who are working toward becoming fully certified as an Apple Certified Macintosh Technician. Apple Authorized Service Provider (AASP).
Length: 2 days, 9am-4pm & 5 days, 9am-4pm
Is this course right for me? Watch our introduction to find out:
Students should have the following prerequisite knowledge prior to attending this course:
- Basic Mac OS X knowledge
- Basic troubleshooting experience
Mac OS X Service for Technicians is a two-day course that focuses on identifying and resolving Mac OS X problems through troubleshooting as it relates to hardware repairs.
ACMT is a five-day course that focuses on portable and hardware specifications, technician safety, take apart procedures and service-specific guidelines and resources.
WHO SHOULD ATTEND
Those working to gain their Apple Certified Macintosh Technician certification (ACMT) in order to become an Apple Authorized Service Provider (AASP).
WHAT YOU WILL LEARN
How to diagnose whether a Mac symptom is hardware or software related before repairing the computer.
Portable & hardware specifications; Technician safety; Take-apart procedures, and Service-specific guidelines and resources.
*Exam time is included in each class' curriculum on the last day.*
Apple Certified Macintosh Technician Certification
Apple Certified Macintosh Technician (ACMT) certification verifies the ability to perform basic troubleshooting and repair of both desktop and portable Macintosh systems, such as iMac and MacBook Pro. ACMT certification exams emphasize identifying and resolving common Mac OS X problems, and using Apple Service and Support products and practices to effectively repair Apple hardware.
WHO SHOULD SEEK ACMT CERTIFICATION?
ACMT certification is intended for technicians employed by an Apple Authorized Service Provider (AASP) or Self Servicing Account (SSA), or for persons motivated to demonstrate their knowledge of technician-level service and support skills. For persons not employed by an AASP or SSA, attaining ACMT certification verifies skills and knowledge that may be sought by a prospective employer, such as an Apple Reseller or a self-servicing entity like a school system.
Please note that ACMT certification by itself does not authorize a technician to perform repairs on Apple products. Additional information can be found at: apple.com/support/programs/ Or simply give us a call at (415) 989-9889 and we'll happily walk you through the process.
HOW LONG IS ACMT CERTIFICATION VALID?
ACMT certification is valid for one year from the date of certification. Apple requires technicians employed by AASPs or SSAs to re-certify annually in order to repair in-warranty desktop products. Persons not employed by an AASP or SSA are not required to re-certify, however, Apple recommends that people stay current with their certifications by taking the annual re-certification exams.
Candidates getting ACMT certified for the first time are required to pass these exams:
- Apple Macintosh Service Exam (9L0-010) — Tests practical knowledge of effectively and safely troubleshooting and repairing Apple Macintosh systems, including displays.
- OS X Mountain Lion Troubleshooting Exam (9L0-064) — Tests practical knowledge of OS X emphasizing troubleshooting of OS X version 10.8, and applies knowledge of OS X 10.8 toward identifying common OS X issues.